DBBet Privacy Policy – How We Protect Your Data in Pakistan

1Introduction

This Privacy Policy is issued by DBBet ("DBBet", "we", "us", "our") and applies to all personal data collected from users of the DBBet platform accessible at dbbet.link (the "Platform"). This policy specifically addresses the privacy of Pakistani players and is written to reflect the data practices, payment infrastructure, and user rights relevant to players based in Pakistan.

DBBet is committed to handling your personal data with care, transparency, and respect. This policy tells you clearly: what data we collect, why we collect it, how long we keep it, who we may share it with, and what rights you have over your own information. We have written it in plain language because we think you deserve to understand exactly how your information is being treated — not to skim a wall of legal text and hope for the best.

By registering an account or using the DBBet platform, you acknowledge that you have read this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you have questions at any point, you are always welcome to contact our support team at support@dbbet.link before proceeding.

2Personal Data We Collect

DBBet collects personal data in three main ways: data you provide directly when registering or using the platform, data generated automatically by your use of the platform, and data received from third-party service providers where necessary for compliance or payment processing.

2.1 Data You Provide to DBBet

2.2 Data Collected Automatically

3How DBBet Uses Your Personal Data

Every piece of personal data DBBet collects is used for a specific, documented purpose. We do not use data collected for one purpose to serve an entirely different one without additional disclosure. The main purposes for which DBBet processes your personal data are:

• Account creation and management: Processing your registration, maintaining your account, and providing access to all DBBet platform features.
• Processing transactions: Handling your PKR deposits and withdrawals via Easypaisa, JazzCash, NayaPay, SadaPay, IBFT, and card payments. Transaction records are maintained for account accuracy and regulatory compliance.
• Identity verification: Verifying your age and identity to comply with applicable gaming regulations and anti-money-laundering obligations. DBBet is legally required to verify certain player information before permitting withdrawals above defined thresholds.
• Platform security and fraud prevention: Monitoring account activity, login patterns, and transaction behaviour to detect and prevent unauthorised access, fraudulent activity, collusion, and bonus abuse.
• Responsible gaming: Monitoring gaming patterns to identify potential indicators of problem gambling and to administer the self-exclusion and limit tools you configure in your account settings.
• Customer support: Responding to your support queries, resolving complaints, and improving the quality of our support service.
• Legal compliance: Meeting our obligations under applicable gaming law, anti-money-laundering regulations, and any other legal requirements imposed on DBBet as a licensed gaming operator.
• Marketing communications (with your consent only): Sending you information about promotions, new games, tournaments, and special offers if you have opted in to receive marketing communications from DBBet.
• Platform improvement: Using aggregated, anonymised usage data to understand how the DBBet platform is used and to improve its design, performance, and game selection for Pakistani players.

DBBet does not use your personal data for automated decision-making that produces significant legal effects on you, except for standard fraud detection systems that may flag an account for human review. Any account restriction arising from automated detection is reviewed by a human team member before being enforced.

4Legal Basis for Processing Your Data

DBBet processes your personal data on the following legal bases. For each type of processing, there is a clear legal justification that determines whether and how your data may be used.

• Contract performance: Much of DBBet's data processing is necessary to fulfil our contractual obligations to you — operating your account, processing transactions, and delivering the gaming services you signed up for. Without this processing, DBBet could not provide the service.
• Legal obligation: Certain processing is required by law — particularly identity verification, transaction record-keeping, and anti-money-laundering checks. These obligations exist independently of your consent and cannot be opted out of while you hold an active account.
• Legitimate interests: DBBet processes some data on the basis of legitimate business interests, including fraud prevention, security monitoring, and platform analytics. We apply a proportionality test to this processing — we only use legitimate interests as a basis where the benefit to DBBet and the broader player community outweighs any privacy impact on individual players.
• Consent: Where DBBet processes your data for purposes beyond those listed above — primarily for direct marketing communications — we rely on your explicit consent. Consent is freely given, can be withdrawn at any time, and its withdrawal does not affect the processing already carried out.

5Data Sharing & Third-Party Disclosure

DBBet does not sell, rent, or trade your personal data to any third party. However, in order to operate the platform, there are circumstances in which your data is shared with carefully selected third parties. These circumstances are:

• Payment processors: Your payment details are shared with the relevant payment gateway (Easypaisa, JazzCash, NayaPay, SadaPay, or card processing networks) solely for the purpose of processing your deposit or withdrawal. DBBet does not store raw payment credentials — only transaction references.
• Identity verification providers: Where DBBet requests identity verification, your submitted documents may be processed by a third-party KYC (Know Your Customer) verification service operating under strict confidentiality and data security obligations.
• Game content providers: Where you play games provided by third-party software studios, limited technical data (game round IDs, stake amounts, result data) is exchanged with the game provider for game operation and audit purposes. Personal identification data is not shared with game providers.
• Regulatory and law enforcement authorities: DBBet is legally obligated to disclose player information to relevant regulatory authorities, tax authorities, or law enforcement bodies where required by applicable law — for example in the context of a formal investigation or regulatory audit. DBBet cannot notify you of such disclosure where legally prohibited from doing so.
• Professional advisors: Lawyers, accountants, and auditors who provide professional services to DBBet may have access to player data where strictly necessary for their professional function, subject to confidentiality obligations.

6Payment Data Security

Payment security is critical for Pakistani players who trust DBBet with their Easypaisa accounts, JazzCash numbers, and bank details. Here is exactly how DBBet handles payment data:

• DBBet does not store Easypaisa or JazzCash mobile numbers in full on its servers after a transaction is processed. Only a tokenised reference is retained for withdrawal routing and fraud prevention purposes.
• Card payments are processed through PCI-DSS Level 1 compliant payment gateways. DBBet does not see, store, or handle raw card numbers. The card processor handles all card data under their own PCI-DSS certification.
• All payment transactions are logged with timestamps, amounts, and reference codes in your account transaction history. You can review your full payment history at any time from your DBBet account.
• Payment data is used only for processing your transactions and, where required, for satisfying anti-money-laundering obligations. It is never used for profiling, marketing, or data analytics beyond what is necessary for account and transaction management.

7Cookies & Tracking Technologies

DBBet uses cookies and similar technologies to operate the platform, remember your preferences, and understand how the platform is being used. A cookie is a small text file stored on your device by your browser when you visit a website.

DBBet uses three categories of cookies:

DBBet does not use cross-site tracking cookies to follow your activity on other websites outside the DBBet platform. Analytics cookies use anonymised identifiers and do not link browsing data to your personal identity.

8Data Retention

DBBet retains personal data only for as long as it is necessary for the purpose for which it was collected, or as required by applicable legal or regulatory obligations. Different types of data have different retention periods:

• Active account data: Retained for the duration of your account plus a minimum of 5 years after account closure, in accordance with anti-money-laundering and gaming regulatory record-keeping requirements.
• Transaction records: All deposit and withdrawal records are retained for a minimum of 7 years after the transaction date to comply with financial record-keeping obligations.
• Identity verification documents: Retained for 5 years following account closure or the date of the last transaction, whichever is later.
• Customer support communications: Retained for 3 years after the conversation is closed, to allow for accurate dispute resolution and quality monitoring.
• Marketing preferences: Your opt-in and opt-out records are retained indefinitely to demonstrate compliance with consent requirements.
• Anonymised analytics data: May be retained indefinitely as it contains no personal identifiers and cannot be traced back to individual players.

When personal data is no longer required, DBBet securely destroys or anonymises it in accordance with our data disposal procedures. We do not retain data simply because storage is cheap — retention is always tied to a documented justification.

9Your Rights Over Your Personal Data

Pakistani players have the following rights regarding personal data held by DBBet. These rights are real and enforceable — exercising them is straightforward and free of charge.

10Children's Privacy

DBBet is strictly a platform for adults aged 18 and above. DBBet does not knowingly collect or process personal data from any person under the age of 18. If DBBet becomes aware that a user under the age of 18 has created an account or provided personal data, the account will be immediately closed, all associated data will be deleted (except where retention is required for legal compliance), and the deposit will be returned where this is possible.

Parents and guardians are encouraged to use parental control software to prevent underage access to online gambling platforms. If you believe a minor may have accessed DBBet using your details or their own, contact support@dbbet.link immediately.

11Security Measures

DBBet implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, loss, disclosure, or destruction. Key security measures include:

• TLS 1.3 encryption: All data transmitted between your device and DBBet is encrypted using current-generation TLS protocols with forward secrecy.
• AES-256 data encryption at rest: Sensitive personal data stored in DBBet's databases is encrypted using AES-256, preventing readable access even in the event of a physical storage compromise.
• Access controls: DBBet staff access to personal data is restricted on a need-to-know basis. Access is logged and audited. No DBBet employee has unrestricted access to the full player database.
• Intrusion detection: DBBet's infrastructure includes real-time intrusion detection and anomaly monitoring systems that flag unusual access patterns for immediate investigation.
• Two-factor authentication: DBBet supports optional 2FA for player accounts and requires it for all internal staff access to production systems.
• Regular security audits: DBBet undergoes periodic security audits and penetration tests conducted by independent security professionals.

Despite these measures, no internet-based system is 100% secure. DBBet will notify affected players and, where required, relevant authorities promptly in the event of a data breach that poses a risk to individual rights.

12Updates to This Privacy Policy

DBBet reviews this Privacy Policy periodically and updates it when our data practices change, when new services are introduced, or when applicable law requires amendment. When significant changes are made, registered players will be notified via the email address associated with their account before the changes take effect.

Minor updates — such as clarifications of existing practice without substantive change to how data is processed — will be reflected in the document with an updated "Last Modified" date and may not result in individual notification. You are encouraged to review this page periodically to stay informed of current practices.

13Contact Us & Privacy Complaints

If you have any questions about this Privacy Policy, want to exercise your data rights, or wish to make a formal complaint about how DBBet has handled your personal data, please contact us using the details below:

• Email: support@dbbet.link
• Subject line for data requests: "Data Rights Request"
• Subject line for complaints: "Privacy Complaint"
• Live Chat: Available 24/7 within the DBBet platform — average response under 3 minutes

DBBet will acknowledge privacy complaints within 5 business days and provide a full response within 30 days. If you are not satisfied with our response to your complaint, you may escalate the matter to the relevant data protection authority in the applicable jurisdiction.